Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Ohio Translation Services, LLC ("OTS," "we" and "us"), has created this website (the "Website" or the "Site") to provide you with information about our translation and interpretation services (the "Services") and to help you determine which Services are most relevant to your needs.

OTS is committed to maintaining your privacy. This privacy policy and agreement ("Privacy Policy") covers how we collect, use, and treat personal information that you may provide through our Website and through our Services offline. Our Privacy Policy applies to any visitor to the Website (collectively, "you" and "Site Visitor").

2. Your Consent

Please read this Privacy Policy carefully; once you consent to this Policy's terms, it creates legal obligations on you and on OTS. By accessing and using our Website, you are acknowledging that you have read and understood this Privacy Policy and agree to be legally bound by it. If you do not agree with the terms of this Privacy Policy, please refrain from using our Site and our Services.

3. Types of Information You May Provide

While using our Site or participating in our Services, the information you provide—or that we collect from you—generally falls into two categories: (i) personally identifiable information and (ii) aggregate or anonymous information.

Personally Identifiable Information (PII)

This refers to any information that could reasonably be used to identify you. Examples include your name, address, email address, birth date, financial details, photograph, phone number, or any combination of these data points.

Anonymous Information

This refers to information that does not reveal your identity. It may include statistical or aggregated data, such as which pages on our Site are visited most frequently.

4. Personally Identifiable Information and How We Use It

Providing Personally Identifiable Information is entirely your choice. Our Website is designed so that you can browse and access certain Services without sharing any PII. We will only share the PII you voluntarily provide through the Site or Services with third parties as explicitly described in this section. We do not share your information in any other manner.

Information may be collected from Site Visitors at various points on our Website and is used as follows:

4.1 Quote Information

You may request a quote from us for our Services. To provide an accurate quote, we ask that you submit details about the services you anticipate needing, including—but not limited to—the type of interpretation or translation services, the relevant languages, a description of your requirements, and your contact information (collectively, "Quote Information"). We use your Quote Information solely to prepare an accurate quote for the services you request. A record of your Quote Information will be maintained offline.

4.2 Email Addresses

We may offer you the option to subscribe to periodic email updates about our Services. You may also choose to share comments or feedback regarding our Site. When you communicate with us for these purposes, you may provide your email address and other personally identifiable information. Any information you provide will be used solely for the purpose for which it was submitted. If you subscribe to our email updates, you can opt out at any time.

4.3 Questionnaires and Surveys

Our Website may offer opportunities to participate in surveys and/or questionnaires, which we may make available on the Site periodically. Participation is entirely voluntary. In some cases, we may request that you provide Personally Identifiable Information along with your responses. Any information you submit will be used solely for the purpose for which it was provided.

4.4 Informational Notices and Bulletins

From time to time, we may send news, bulletins, marketing materials, or other information to Site Visitors who have previously provided their email address to OTS. Personally Identifiable Information may be used to deliver these communications. If you receive such messages, you can opt out of them at any time.

5. Anonymous, Aggregate Information

As noted above, you can access and use our Site without submitting any personal information. In such cases, the only information we collect is Anonymous Information, which cannot identify you personally. We use this Anonymous Information to evaluate our Site's performance, enhance our Services, and for other similar purposes. Occasionally, we may conduct or commission statistical and summary analyses of user behavior, visitor characteristics, or other general trends. We may share this Anonymous Information with third parties, including advertisers. However, any information shared in this manner will never reveal your identity or any personal details.

5.1 IP Addresses and Logs

OTS may automatically collect and store certain information from your browser in our server logs. This can include your IP address (the unique address of your computer on the Internet), your computer's name, your browser type and version, referring URLs, and other standard log data. We may also track page views (hit counts) and other general usage statistics, which are aggregated with data from other users to help us understand how the Website is used, as well as for security and monitoring purposes. None of this information contains personally identifiable details.

5.2 Cookies

A cookie is a small piece of data, often containing an anonymous unique identifier, that is sent from a website to your browser and stored on your computer's hard drive. Cookies help provide a more personalized browsing experience and make it easier for you to navigate the website on future visits. Our Website may use cookies to recognize you when you return. You can adjust your browser settings to refuse cookies; however, some personalized features of our Website may require cookies to be enabled.

5.3 Tags

We may use "pixel tags" — small graphic images, also called "web beacons" or "single-pixel GIFs" — to track which parts of our website are visited and to evaluate the effectiveness of searches performed on our Site. Pixel tags also help us format email messages properly and indicate whether emails have been opened, allowing us to ensure our messages are relevant to the recipients.

6. Security

We have implemented security measures designed to prevent unauthorized access to, or disclosure of, the Personally Identifiable Information (PII) you provide to us. We take all reasonable steps to protect and safeguard this information. All OTS employees are required to acknowledge and adhere to our policies regarding the confidentiality of PII.

7. Contact Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Website, please contact us at:

Email: info@ohiotranslationservices.com
By Mail: Ohio Translation Services, LLC, 565 Metro Place South, Suite 300, Dublin, OH 43017
By Telephone: 1-740-255-1585

8. Further Resources

If you wish further information concerning privacy policies in general, you should visit the following site: http://www.ftc.gov/privacy/index.html

9. Notification of Changes

We may update our Privacy Policy from time to time. If there are changes affecting the disclosure of Personally Identifiable Information (PII) to third parties, we will make reasonable efforts to notify you before the updated policy takes effect.

Ohio Translation Services